Customer Testimonials

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Google Jul 8, 2025

Devon Delaney was a pleasure to meet and work with during my recent vehicle purchase at Grieco Ford of Branford. The entire process went very well and Devon made the experience quite enjoyable. I would highly recommend Grieco Ford and Devon Delaney to my friends and family.

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Google Jul 7, 2025

Very professionsl

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Google Jul 4, 2025

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Google Jul 4, 2025

Mobile service was great and technician was very knowledgeable and personable

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Google Jul 3, 2025

So far so good. I think these guys are going to be much better than the old Ford of Branford. Noah is a very nice young man. Go for him as your salesperson if possible.

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Google Jun 28, 2025

Nice staff and affordable price.

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Google Jun 27, 2025

CJ and Luigi were AWESOME to work with!! I told them what I wanted, and they made it happen. The customer service is great, the floor staff are friendly, and I will absolutely be going back when im ready for another vehicle! Thank you guys for putting me in my dream car!!!

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Google Jun 26, 2025

Excellent friendly service and extremely convenient.

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Google Jun 24, 2025

It was a pleasure buying at Grieco Ford the staff beautiful they make you feel comfortable from beginning all the way to the end so I’ll send a BIG shout out to the staff at Grieco Ford will be back when I’m ready for that dark horse.

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Google Jun 20, 2025

Excellent service department

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Google Jun 20, 2025

On time, efficient, pleasant worker.

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Google Jun 19, 2025

Very helpful with the purchase of my new truck. Great people.

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Google Jun 19, 2025

Great service, highly recommend.

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Google Jun 18, 2025

Tech was super polite, explained things to me and finished the job quickly at my home. So convenient.

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Google Jun 16, 2025

We agreed on a plan of action to remove the special lug nuts and replace them with regular ones so I or Triple A can change a tire. The cost was reasonable.

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Google Jun 12, 2025

Dropped car off for warranty work. All work was completed in a relatively quick time period

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Google Jun 11, 2025

They were excellent Thank you Grieco Ford of Branford

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Google Jun 11, 2025

The technician arrived early and took care of the recall fix quickly! I love the concept of technicians coming to you… I think it would be helpful for anyone who has questions about their vehicle and isn’t sure if it needs to go to the shop for repairs.

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Google Jun 10, 2025

The at home vehicle service Grieco Ford provides is absolutely amazing..The tech that came out was polite professional respectful…. Best thing ever Grieco Ford one of the best dealerships I’ve done business with I had to additional comments. My vehicle needed an additional service. My experience with was nothing but pleasant. From the receptionist. She is so sweet. The service manager Sal?? Hope I remember his name , he’s just awesome…. The service tech Justin?? Dustin?? He was great… They picked my vehicle up then when it was finished they returned it. They take pictures of your vehicle ... Read More

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Google Jun 6, 2025

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Google Jun 6, 2025

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Google Jun 5, 2025

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Google Jun 3, 2025

Great experience buying my truck from Noah at Greico Ford, honest and upfront about everything.

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Google Jun 2, 2025

The service advisor “Mike” was super helpful on a tricky recall fix on my F-150, even stood late so I could pick up my truck that nite! Great customer service, a rare thing these days 👍

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Google Jun 1, 2025

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Google Jun 1, 2025

Sal was very friendly and accommodating.

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Google May 31, 2025

Fantastic service. And a much-needed change from Hammonassett Ford. I expected to have to fight with the service department about the fact that my vehicle needed an entirely new engine because it was listed online as a recalled engine. No arguing at all! They said “yup! Looks like that’s accurate. Bring it on in!” My vehicle just had to have a hybrid battery replacement under warranty, and had I just had to fight two other Ford dealerships to get it done. (One lied straight to my face and said there were no trouble codes listed!). Needless to say, I’... Read More

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Google May 30, 2025

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Google May 29, 2025

They provided timely service, communicated well and seemed to take pride in their work. Well done

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Google May 28, 2025

I stopped in to Grieco Ford to look at a used truck and, as it turned out, I was fortunate enough to speak with Salesperson Devon Delaney. Devon showed me the truck and went along for the test drive. She had answers to most of my questions (I had a lot) and quickly got answers for the rest. The people at Grieco didn't make me feel pressured at all, they were low key and very helpful. They wanted to make sure that the truck I bought was perfect for me, inside and out. It's been a while since ... Read More

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Google May 28, 2025

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Google May 24, 2025

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Google May 23, 2025

Grieco Ford took great care of my vehicle while in service and it was returned to me in a professional and friendly manner

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Google May 23, 2025

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Google May 23, 2025

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Google May 23, 2025

I called on Tuesday 5/21 To schedule an oil change tire rotation, and check my fluids. The woman I spoke to on the telephone told me that they have a new procedure. Will come to your home and do all that so Ito schedule an oil change tire rotation, and check my fluids. The woman I spoke to on the telephone told me that they have a new procedure. Will come to your home and do all that so I Sure, I’ll give that a shot. I had a very good experience with it. The guy was very nice courteous. ... Read More

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Google May 22, 2025

Very good ! Nice deals

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Google May 22, 2025

Great service appointment! No inconvenience whatsoever 👍🏻🙏🏻

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Google May 20, 2025

From beginning to end the staff was attentive, helpful, friendly and knowledgeable. The sale was seamless saleswomen finance and manager were wonderful

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Google May 20, 2025

Technician showed up promptly and completed work quickly and professionally. Pleasure talking with him.

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Google May 18, 2025

My husband and I bought a 2025 Mustang from this location. Everyone was wonderful! Thank you! Special thanks to Devon!

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Google May 18, 2025

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Google May 16, 2025

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Google May 15, 2025

They did a great job. Very pleased! Thank you.

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Google May 13, 2025

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Google May 12, 2025

Devon and Josh were amazingly helpful and courteous. They are very knowledgeable and were able to quickly sell and register the car for me. It was a great experience.

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Google May 10, 2025

Great experience from start to finish. Thank you Tracy for being professional throughout. Dale was also very professional when coming out to service my van. Cant wait to do it again!!

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Google May 10, 2025

Efficient and convenient

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Google May 9, 2025

Great service. Clean facility. Very friendly and knowledgeable staff. Definitely will use their service again.

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Google May 8, 2025

Took my vehicle in for repairs with no notice, and got me back on the road.

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Google May 7, 2025

One of the best experiences I’ve had at a dealership in my life. Everyone was friendly and knowledgeable. My salesperson was polite and helpful and most importantly no one lied to me. I recommend this dealership and will be doing business there in the future

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Google May 7, 2025

Everything was great ! Thank you

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Google May 7, 2025

New Bronco AC issue nothing to do with dealership.. They have been fantastic in helping out so far. Tracy and Mike in service are both great to work with. Great communication and prompt service.The valet pickup and drop off service for the vehicle is a life saver. ,Still waiting on a part and hoping they have the issue resolved but so far highly recommended.

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Google May 6, 2025

Love the valet pick up service .

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Google May 2, 2025

I had car service for 1. Mice in air filter 2. Flat tire repair 3. Window control mis-behavior 4. Oil change 5. Inspection of systems All done to my satisfaction

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Google Apr 30, 2025

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Google Apr 30, 2025

He came to my house at 8:30 this morning.. did my 30000 mile check up.. perfect! Everything is good..🙂

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Google Apr 29, 2025

Great customer service and amazing salesperson.

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Google Apr 28, 2025

We had a great experience with Grieco Ford of Branford. Devon and CJ were very accommodating and went out of their way to ensure we were satisfied with our new vehicle purchase. When the vehicle we wanted wasn’t available, they worked tirelessly to find one. We are so pleased with the new vehicle, staff and the entire experience. Thank you!

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Google Apr 26, 2025

I was extremely pleased with my experience at Grieco Ford! The service techs/personnel were very professional and informative and the facility is spotless.

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Google Apr 25, 2025

We started off on the wrong foot, but as I got to know the staff , they were professional, and a great job by Noah , my salesman, thanks again. I love my new car

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Google Apr 25, 2025

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Google Apr 23, 2025

Had service for low pressure oil light, checked it out and couldn’t find anything broken so nothing to replace! They charged me 0 dollars! I trust my Truck with Grieco

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Google Apr 22, 2025

Highly recommend Grieco Ford Of Branford I called for oil change and talked to Tracy she offered to have Mobile service come out to my house that I thought was amazing the Technician Dale did a great job

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Google Apr 22, 2025

Great service. Picking up and returning of my vehicle made this schedule possible. Then the communication provided was excellent.

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Google Apr 21, 2025

Noah provided the most outstanding service I have ever received when making a big purchase. He is extremely professional, knowledgeable, and has a wonderful demeanor. Thank you to Noah for streamlining this experience and making it a very pleasant one.

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Google Apr 20, 2025

Great experience. Everyone that works there was very helpful and did not pressure us into anything. They made buying my first new car a breeze I will recommend this dealer to everyone. I love my new car

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Google Apr 20, 2025

Quick and easy. Great Service.

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Google Apr 17, 2025

Great experience for out-of-state purchase. Was able to negotiate sale and trade in via email with sales manager. Provided with temporary in-transit registration. Received NYS registration in mail in 2.5 weeks.

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Google Apr 17, 2025

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Google Apr 17, 2025

I get “The Works” done on my Ford Edge every 6,000 miles at Grieco. Mike and Sal provide excellent service and always helpful. Todd, the complimentary shuttle service driver, was very accommodating and kind.

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Google Apr 17, 2025

Checked the MachE due to unusual screen action with icons moving off then on the odometer screen. Turned out it was due to low charge on 12v battery after sitting unused for 2 weeks. It was out of warranty but the dealer did the diagnosis without charging me anything.

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Google Apr 16, 2025

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Google Apr 14, 2025

It was a fantastic experience, no pressure Mark our salesman was awesome as was the the whole staff, Josh in finance to the manager. Differently would recommend to anyone looking for a vehicle. Thank you all.

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Google Apr 14, 2025

The new owners are much more concerned with the customer. My experience with a repair was professional and quick. The people that I dealt with there were very nice and very helpful.

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Google Apr 12, 2025

Professional and courteous service !

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Google Apr 12, 2025

The mobile service was very convenient. He performed the works service right in my driveway. The technician was extremely friendly and very neat. I will definitely use the mobile service again.

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Google Apr 11, 2025

I’m was very pleased with the service I received and the interaction with numerous employees. I also liked their pickup and delivery services. A very pleasant experience all in all.

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Google Apr 10, 2025

I had a good experience purchasing a new vehicle in 2023. Since then they handle all the maintenance. They staff is friendly, knowledgeable, and provide excellent customer service

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Google Apr 8, 2025

Very happy with the way we were treated by the staff at Grieco Ford. It was NOT a high pressure sales experience. Our sales guy Noah was very knowledgeable and I would definitely recommend him to friends or family.

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Google Apr 7, 2025

Excellent sales

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Google Apr 6, 2025

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Google Apr 3, 2025

The best ford motor dealership in Branford CT Grieco Ford of Branford

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Google Apr 3, 2025

Had a great lease experience at Grieco! Sales staff was friendly, and I appreciate their low pressure sales approach.

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Google Apr 2, 2025

Great service! Fantastic communication!

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Google Apr 1, 2025

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Google Mar 30, 2025

Grieco Ford of Branford has changed the game with how service is offered. Their valet service was a pleasant surprise to me and I am glad that I took advantage of it. This service is a great offer for those who have busy lives. Tracy, Drew and I believe it was Mike from the service department were very professional. The kept me up to date with every step of the process and I am very happy with the work they have done. In my opinion, the service department can make or break a dealership and the service staff at Grieco ... Read More

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Google Mar 28, 2025

If I could give 100 stars, I absolutely would – HIGHLY RECOMMEND! Buying a new car can often feel stressful, and I had been hesitant to make a purchase for that very reason. Enter the Grieco Ford of Branford team! This was, without a doubt, the smoothest and most seamless car-buying experience I could have ever imagined. From my first interaction with Jonathan, who helped coordinate my appointment, to working with Nick as my AMAZING and accommodating sales rep, and finally to Josh in finance, who got me the best rates and answered all of my questions – this was truly an exceptional ... Read More

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Google Mar 28, 2025

I just used the delivery service to get my vehicle serviced. It was so easy! Ford’s communication was excellent, and I am very satisfied with the service my vehicle received.

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Google Mar 26, 2025

Great communication and service

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Google Mar 25, 2025

Got my new raptor here Great dealership 👌🏻

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Google Mar 25, 2025

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Google Mar 22, 2025

Thank You For Great Service And Support!!

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Google Mar 21, 2025

Painless and they dropped my car off to me after service.

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Google Mar 21, 2025

Nothing but praise for a great job working on my vehicles The garage is welcoming and spotless and the staff is friendly and professional. And Sal is the best! I can always count on him to advise and help me for what I need to have done. And the service is always done in a timely manner. Thank you Sal and thank you Grieco Ford!

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Google Mar 21, 2025

Very efficient and courteous service.

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Google Mar 20, 2025

Everybody was so friendly and professional. I would recommend using your facility to anybody the best.

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Google Mar 20, 2025

Very welcoming group. They provide great service and I would certainly recommend them.

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Google Mar 20, 2025

Sal was helpful and very efficient at getting the parts needed and the work done quickly and right.

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Google Mar 19, 2025

Holy cow what an amazing service experience compared to other dealers!!! New ownership has made this dealer amazing! I dread going to dealers, scheduling, waiting, etc. These guys are DIFFERENT! Easy to schedule, got the work done quickly. A+++++


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