Customer Testimonials
Service tech was wonderful and very professional
Devon did a great job! Car is awesome and the staff were very helpful. Would definitely recommend.
⭐⭐⭐⭐⭐ I had a great experience purchasing my new vehicle. The dealership provided excellent service, and I was very well taken care of throughout the entire process. A special thank you to Tyler Kruse for his professionalism, patience, and excellent customer service. He made the entire process easy and stress-free and was very helpful from start to finish. I’m very happy with my new vehicle and would definitely recommend Tyler and this dealership to anyone looking to purchase a new car. Thank you, Tyler, for the great experience!
Routine recall work. Was suppose to be 2 hours but left over night as they needed to order one time use parts. Prob should have made sure they had those for the specific recall prior. Other than that, staff was friendly and overall happy with the work
The service was honest, timely and thorough. I was there early enough where there was no waiting.
Service was quick and easy. I waited in the lounge area. Oil change was completed in little over an hour.
Bought my first Ford from Grieco today. I hate buying new cars from dealers (the stress and extra sales pressure). The initial car I wanted was sold. But Grieco was constantly on the lookout for something that met my needs. When they found a vehicle, they provided regular updates on when it would arrive. The sales team very nice and they don't pressure you into the extras(extended warranty, Simoniz coating....etc). They'll mention it, but wont insist if you say no. I highly recommend this dealer for you Ford purchases.
Amazing place. No need to go elsewhere. Chris Fernau and Cheryl Ann were amazing at point of sale and Krissie has been super helpful. Notable that the mobile guys are awesome and they come an hour away to do my stuff. At work no less ! Really good experience.
Patrick Mahoney and the tech team completed the requested work in a timely fashion and researched my extended warranty so that the only invoice was for the deductible. I appreciate their conscientious commitment to an over and above level of customer service!
Upon visiting the store I was welcomed by the sales Manager Chris, Who took his time to walk me around the dealership . Mr Chris, was very professional and valued my trade very fair.. I then had the honor of sitting with Mr Michael, the sales team member who also took his time explaining the vehicle I was inquiring about . Overall a very seamless transaction.. I’m above and beyond thrilled with my new purchase .. Thank you guys again for all your help and I look forward to referring family and friends … A++++ Respectfully Michael
Amazing experience at Grieco Ford in Branford. I would recommend Cherylann and the team to anyone.
We faced some challenges, however Vincent Kearney did a fantastic job of both seeing that my issues were fully, and prompyly met. At the same time he managed to calm me I reccomend him as your tech there highly. Thank You Vin for your efforts, I did appreciate your effort greatly. All is calm on the western front.My f150 updates from Greico and brakes seem to be working very well. A job well done.
Was a good experience from the beginning g to the end thanks to Vinny . He was very friendly an helpful !
Tyler was very helpful to me for what I was looking for. Would definitely recommend!
Tyler was fantastic to work with! I really appreciated his honesty and great customer service. Highly recommend!
We just bought a Maverick Lariat 2026 and we just have to thank Kayla , Steve, Antonio for such amazing work and the customer service it was outstanding. It was worth the 1:30 drive to buy our car. They showed us professionalism and at the same time not pushy making easier to make a decision. Kayla even though has just 4 months there , she answered all our questions with grace and smile. ( She is a gem , she added a great plus to this dealer ) Steve and Antonio were very helpful , polite and definetely we reccomend this dealer.
I purchased my second vehicle from Mike Timmons and the experience was just as great as the first. Mike is knowledgeable, honest, and made the entire process seamless. He worked with me to make everything come together and made buying a car easy and stress-free. I highly recommend working with Mike if you're looking for a great car-buying experience.
I purchased 3 cars from Cheryl Ann over the past few years, she always treated me as a friend.
Devon was absolutely outstanding from start to finish! She was incredibly kind, patient, and knowledgeable about every vehicle we looked at. She took the time to answer all of our questions, explain the features in detail, and made sure we felt comfortable every step of the way.
She happily let us test drive multiple vehicles until we found the one we truly fell in love with, and at no point did we ever feel pressured. Her professionalism, warmth, and genuine desire to help us find the right vehicle made the entire experience enjoyable and stress-free.
Devon guided us through the ... Read More Google - Jul 17, 2026
I recently needed to obtain a newer truck as my primary truck passed the point of reasonable repair and fiscal responsibility. I met sales representative Mike Timmons while searching for a used truck upgrade and he went above and beyond to assist me with my search. Mike was polite, professional and not pushy during the process. Mike took the time to understand exactly what I was looking for with my next truck and immediately went to work searching. I truly appreciate the effort Mike made with timely follow up emails and telephone calls. Thank you Mike, and as promised, I ... Read More Google - Jul 17, 2026
I had a great experience here and my salesman Tyler did a great job and made the process of simple
Grieco Ford has been absolutely the best vendor I have dealt with in the 25+ years I have been in the industry. They call or email me when an asset has a defect, recall or warranty repair needed, schedule when they can come down, perform the repair on site and let me know if there's anything I need to do before they leave that day. You can't go wrong with that kind of service!
Devon was great, highly recommend the folks at Grieco Ford the entire transaction was great!
My wife and I had a good experience at Grieco. Our salesperson, CherylAnn and business manager, Alden, were very professional and answered all our questions and concerns.
Mike Timmons the Sales Consultant seems genuine, and sincerely tries to get the best price. My base model Bronco is great and a good value
I had a great experience working with Tyler at Ford. He was friendly, knowledgeable, and made the whole process easy and stress-free. I highly recommend Tyler if you're looking for a smooth car-buying experience!
Working with Tyler is exactly what you’d expect of a fantastic customer experience! Thank you!
Working with Nicolas was great. Made my car buying experience easy and quick.
Stopped in briefly to explore my options in my car buying journey. Tyler had helped me explore all my different options in my budget. He was very kind, and welcoming, he was able to clearly lay out all the options for me. Will definitely be back here to finalize a car purchase with Tyler.
A special Thank You to Sales Consultant Cherylann Wambolt for all of your help in making Maleahs car buying a great experience!
Cherylann Wambolt is the sweetest cutest lady ever. She was so kind and extremely helpful with me trying to get my first car. I know nothing about insurance and all of that and she was very helpful. A great experience I would give 10 stars
I had an excellent experience at Grieco Ford thanks to Tyler. From the moment I walked in, he was friendly, knowledgeable, and focused on helping me find the right vehicle without any pressure. He took the time to answer all of my questions, explained everything clearly, and made the entire buying process smooth and stress-free. Tyler’s professionalism, honesty, and attention to detail really stood out. He went above and beyond to make sure I was comfortable with every step of the purchase, and I truly can say I am satisfied with my purchase👍👍👍
Grieco Ford is a top shelf organization. Kristine(Krissy) in Service is wonderful. Grieco's Mobile repair was on site within an hour of our call to diagnose and repair a problem . HIGHLY Recommend. IF you're looking for a great deal see Devon in Sales also
Kayla was very professional and honest. Not pushy at all and proved herself professional. Enjoyed the experience
Steve and Cheryl are wonderful people to buy from. I have bought multiple vehicles from them always professional.
Cheryl Ann Was a huge help when we purchased our vehicle. She was polite and answered all our questions with all we needed to know. She is a 5 star rating in my book. Thank you Cheryl Ann.
CherylAnn was very helpful,explained everything about my new truck and followed up after my purchase to make sure I didn't have any further questions or concerns!
Cheryl ann is the best
CherylAnn is a great salesperson. She is knowledgeable and gets to know you as a customer. Always a great experience with CherylAnn.
I had a great experience visiting this dealership. Tyler was friendly, professional, and never made me feel pressured. He was very knowledgeable on any questions I had. I would definitely recommend stopping by if you’re looking for a positive car-buying experience.
Great service right in my driveway! Mobile service is the way to go for lots of repairs. I don't think many people know this mobile service exists. The van comes to you fully equipped to handle most repairs. Thanks to Krissie and Tracy for setting this up and making it seamless.
Whenever I am in a bind, Krissie Sward is always incredibley helpful and quick. Whether it’s a quote or getting my car in for maintence or even a mobile service, she is always very efficient and communicative. Highly suggest!
Fantastic business to work with. I used Cheryl W. For our sales girl and she was absolutely amazing. 10 thumbs up.
Quick Shoutout to the service team, Krissie, Tracey and the service technician Chris from the Mobile Service Team at Grieco. My first experience with Grieco and I could not be more impressed. Communication was spot on and the service completed on time and as expected.
I had a fantastic experience working with Tyler to find a new vehicle. In general all around the dealership is great!
I had an excellent experience with Grieco Ford’s Mobile Services! They came right to me for an oil change and a software update, which saved me so much time and hassle. The mechanic LJ was professional, efficient, and made sure everything was done correctly. I also want to give a big shoutout to the Krissie —super friendly, responsive, and kept everything organized from start to finish. The communication was top-notch and made the whole process stress-free. Highly recommend!
Jesus and Chris were great! They corrected two recall issues .They kept me informed thru the process, they were professional, timely and accurate!
I had an outstanding experience working with Tyler Kruse. From start to finish, he was knowledgeable, professional, and genuinely focused on helping me find the right vehicle rather than pressuring me into a sale. He answered every question honestly, made the entire process smooth and stress-free, and kept me informed every step of the way.
Tyler’s customer service was exceptional, and it’s clear he truly cares about his clients long after the sale is complete. If you’re looking for a trustworthy, responsive, and hardworking salesperson, I highly recommend Tyler Kruse. I wouldn’t hesitate to buy another ... Read More Google - Jul 7, 2026
I had an excellent experience at Grieco Ford of Branford, and Tyler made the entire process outstanding. From start to finish, he was professional, knowledgeable, and never made me feel pressured. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident every step of the way. It’s clear that Tyler genuinely cares about his customers and goes above and beyond to provide exceptional service. If you’re looking for someone who is honest, friendly, and easy to work with, I highly recommend asking for Tyler. He made the experience smooth and ... Read More Google - Jul 7, 2026
I recently purchased a new vehicle from Tyler, and I cannot recommend him highly enough. From the moment I walked onto the lot, Tyler stood out as genuinely helpful, knowledgeable, and refreshingly non-pushy.
Tyler took the time to understand exactly what I was looking for—my budget, must-have features, and how I planned to use the car. He listened carefully, asked smart questions, and never tried to upsell me on anything I didn’t need. He walked me through multiple options, explained the pros and cons of each model in clear, easy-to-understand terms, and even took me on a thorough ... Read More Google - Jul 6, 2026
I had a great experience working with Tyler Kruse. He was extremely knowledgeable about the Ford Explorer and took the time to explain everything without making me feel pressured. I was really impressed with the spacious interior, smooth ride, advanced safety features, and all of the technology the Explorer has to offer. He answered every question honestly and made the whole experience enjoyable. I’m still weighing my options, but because of his patience and ability to handle my indecisiveness I’m 100% leaning this way! I really appreciated his professionalism and would definitely recommend reaching out to him if you’... Read More Google - Jul 6, 2026
Great experience with Tyler at Grieco Ford of Branford! He was friendly, knowledgeable, and made the whole process easy with no pressure. If you’re looking for a new vehicle, definitely ask for Tyler!
Fantastic experience, Mr. Kruse was a great help… exceptional head of hair on him as well
I want to give a shout out to Sales Rep Tyler! He is super knowledgeable and to the point! He keeps you in the loop through out the process and makes sure you have all the info you need! He's great! Highly recommend!
If you're looking for someone who is professional, honest, and easy to work with, I highly recommend asking for Kayla.
Tyler was great to work with—friendly, helpful, and made everything easy. Highly recommend asking for him at Grieco Ford of Branford!
Tyler was great salesman. Recommend
What a great experience! I came in looking at a brand-new F-150 Raptor and drove home in it the very same day. Cherylann was an outstanding sales professional, she answered all of my questions, addressed every concern, and made the entire process smooth and enjoyable. I couldn't be happier with my experience. Highly recommend Cherylann if you're looking for a hassle-free car-buying experience!
I showed up at Grieco Ford of Branford driving a neon-pink 2021 Nissan Cube. If you’ve ever seen one, you know it looks exactly like an motorized toaster with a wrap-around back window. It’s asymmetrical, completely ridiculous, and was currently making a noise like a blender full of rocks. I was fully prepared for the team to tell me to take it straight to a scrap yard.
Instead, out strode Tyler Kruse.
The man didn’t blink. He didn’t hesitate. He looked at my rolling kitchen appliance, looked me dead in the eye, and treated me like I ... Read More Google - Jul 6, 2026
Tyler is the best! He is knowledgable, kind, and clearly values what he does. Top-notch expertise. Definitely recommend going to Tyler K. for all your car needs!
Tyler is a great and very knowledgeable sales rep. He was able to answer all of my questions with a smile on his face!
Great experience shopping for a vehicle...Tyler was amazing...he made me feel like family...he explained and answered all of my questions.
Thank you, Devon for the wonderful experience. I love my new Truck!
Best experience ever buying a new car. Cheryl Ann and Chris were awesome and so was everyone else there. I bought my car 4 months ago and I had trouble posting a review but I promised once I figured it out, I will surely give this dealership the amazing feedback they deserved! People asked me all the time where I got my Bronco, I tell them all the time go straight to Greico Ford don’t waste time anywhere else. Thanks again guys !
The mobile service was great. Kane is super nice and professional he did the service on my wife's and my sons vehicles. So convenient; the entire Service staff are unbelievable. Thank you!!!
Super nice people! Got me in and out and driving off in 2 hours !
The young man was knowledgeable, and friendly. He made this experience very satisfying.
After getting a hole in my Escape's tire which was losing air quickly, and being far from my home dealership, I contacted Greico Ford and they scheduled me immeduately. They patched the tire and I was on my way in a snap. Thank you to all the crew in the service department!
I just want to thank everyone at the service dept. Vinnie was awesome answered any question I had about my vehicle. I really appreciate all of Vinnie's help he truly went above and beyond to make sure my viechle needs were met. I strongly recommend Greico Ford of Branford...thanks Vinnie and Nicole from the Service Dept your help was phenomenal.
Krissy and the mobile team werw great and super helpful.
Cheryl Ann is an excellent sales person. Very thoughtful without being over bearing. I would definitely use this dealership again and reccomend them 100%
We come here to get all of our Ford vehicles. We have always been met with friendly and knowledgeable salesman who have made buying these cars easy. Highly recommend!
Antonio and Devon were great. We did the whole deal over the phone and drove down from the Berkshires in Ma to pick it up. They gave us a good trade and the new truck was all ready to go when we got there. No BS just an overall good experience (except for the traffic). On the way home the traffic cleared the sunset was beautiful and a crescent moon was on the horizon all the way home. Yeah, a good start for sure.
Vinny was great!
-Star Review – Greco Ford of Branford
I am beyond frustrated with Greco Ford of Branford. My vehicle has been there for days, and every update I received was because I physically went to the dealership. Not once did anyone proactively call me.
Day one, my vehicle sat untouched and nobody told me. I found out when I showed up. Day two, I was told no work had been done because they needed authorization, yet nobody ever called to ask for it. When I questioned why, I was told they “didn’t want to call four times.” This was after I ... Read More DealerRater - Jun 17, 2026
I had a great experience at Grieco Ford. I worked with Nicolas on the sales staff there -- he was attentive and knowledgeable about Ford's products. Additionally, I was out of a car and needed to get into something quickly. Both Nick and the sales staff at Grieco made an effort to hustle and get me out the door that day with my new vehicle. I had a positive experience here and would buy from them again.
Mike and Steve we incredible! Listened to what I needed and got me in and out with a new vehicle!
Nice work! Thanks
Greeted by Tom Caruso who double checked what I wanted done he could not have been nicer. Less than an hour and a half, my car was finished and I was slightly shocked at the price: under $100 for a complete checkup, oil change, tire rotation and an under carriage repair! Thank you, Grieco!
Wonderful experience from beginning to end on servicing my 2017 Ford. Everyone was incredibly helpful. The problem was resolved and the price was very reasonable. We'll definitely bring my car back here. Nicole in service was fantastic!
They got me in early for my oil change, finished quickly and saved me some cash on the backend. The staff was very receptive and accommodating. 5 started service for sure. Highly recommend!!!
Great experience!
Excellent service!
Sale man Nick was very helpful and informative answering any and all questions or concerns. Took time to go over all the features of the vehicle and gave a lot of helpful information during the test drive as well. Would definitely recommend Nick and Grieco Ford.
Had an extremely positive experience working with Devon and then with Alden as well. My old car had broken down on me in the morning, I went to see this dealership later that afternoon (one of the few places still open on a Sunday) was able to pretty much decide on a car then, and by the next day after getting my information, I was able to finalize everything and get my 2014 Ford Escape SE and put my stressful situation behind me. I am very happy with my experience, they put time and effort into seeing us even though we ... Read More Google - Jun 2, 2026
Wonderful group of people! I had the best time purchasing my car.
We have had a couple of our vehicles serviced here over the past few months, and they have been amazing. They make everything so convenient for customers and truly go above and beyond with their friendliness and service.
Nicole is who we usually work with, and she is such a pleasure. She’s great at explaining things, working with our schedules, and making sure we get the answers we need in the most accommodating way possible.
We recently had an issue with the AC in our Expedition, but with 4 kids in car seats, leaving the car overnight just wasn’t ... Read More Google - May 26, 2026
